PRIVACY POLICY

HOBUY cares about your privacy. Our goal is to provide the best experience using the application, and we strive to achieve this goal by using transparent mechanisms for handling information collected from sellers and consumers. This Privacy Policy (“Policy”) describes what information we collect and how it is stored and used. Using the Hobuy: Instant Auctions Hub application (“Application”) and by visiting the website hobuy.auction (“Website”), or by calling HOBUY support, you agree to the terms described in this Policy

1. INFORMATION COLLECTED IN THE APPLICATION

1.1. What information do we collect through the Shopify API?

  • Product data (to ensure auction logic).
  • Product variant data (to ensure auction logic).
  • Collection data (to provide filtering in the administrative part of the Application).
  • Order data (formation of usage-based charges from the order amount, statistics).
  • User data:
    • The identifier for authorized users is the ID in the Shopify system. The identifier for unauthorized users is generated by the Application.
    • The name of authorized users is taken from their profile. However, they can change it to anything they want when registering for an auction session.
  • The store 's working email (for notifications)
  • Store payment currency (to display the product currency in the administrative part of the Application).
  • Store localization (for seller registration in the auction system core).

1.2. What information do we collect directly from the seller through the Application?

Email, payment currency, store localization.

When installed, the Application requests access to read information about users (see above) as well as about the seller himself (see above).

Requests for registration of an auction session, as well as information about paid orders, are stored in the Application database.

Cookies are set for the seller that are necessary for the correct operation of the Application in his Shopify administrative panel (authorization cookies)

1.3. What information do we collect directly from users through the Application?

The Application collects the following information: identifier and name (which can be changed by the user to any other name when registering for an auction session).

The Application sets cookies and also writes to local storage data that is necessary for the Application to work (cart, products, user ID).

The Application does not collect marketing information.

Note to paragraphs 1.2 and 1.3:

Although Shopify states that the Application needs access to the following information:

the Application actually uses only the seller's email and (arbitrarily entered) username from this set of parameters.

1.4. How we use and store information collected in the Application

Collecting statistical data on Application effectiveness – to analyze and improve the seller's experience (statistical dashboard for the seller).

Data is stored on secure servers and is only accessible to a limited number of individuals with special access rights.

The data is not transferred to third parties and is used solely for the purposes of providing services by the Application.

1.5. How long do we retain data collected in the Application?

Data is stored permanently. This is necessary to generate statistics for previous periods of the Application's operation.

1.6. Attitude towards Europe

The company is located in Ukraine. The application is available for use by sellers without geographical restrictions. Information is stored and processed within Europe.

2. INFORMATION COLLECTED ON THE WEBSITE

2.1. How we collect and use information from the Website

When you interact with the Website, we automatically receive certain types of information. This information generally does not include personal data unless you provide it directly through Website. We receive this information using the following technologies:

  • Cookies: Cookies are small text files that websites store on a user's device (computer, smartphone) when they visit the website. They are used by the website to "remember" information about the user to improve their experience, such as saving logins, language settings, and to collect statistics about website visits, etc
  • Web Beacons: Web beacons are used to track the activity of visitors to the Website. We also use them in our emails to track whether they have been read or sent.

2.2. How we share information collected on the Website: third parties

HOBUY does not transfer collected data about sellers and users to third parties for monetary or any other type of remuneration.

HOBUY shares information with third parties who provide services on our behalf, such as Website hosting, Website usage analytics, email, marketing support, etc. These service providers do not use information about you for any other purposes than the services provided by the bilateral agreements.

Below are examples of third parties with whom we may share collected information:

  • Google Analytics: to report on the effectiveness of marketing programs on the Website. To change your privacy settings, visit the Google website.
  • Social media platforms:

HOBUY may offer you the opportunity to interact with social plugins from social media websites, which may allow us and/or the social media website to receive data from or about you based on your privacy settings on those third-party services. In some cases, we may know that you have clicked on a social plugin, such as a “Follow” button on Facebook or Twitter, or received other information from social media websites. The use of social media plugins is governed by the privacy policy of the relevant social media platform, which may differ from ours. HOBUY does not control the information collected, stored or used by social media plugins and, therefore, is not responsible for the practices of such platforms.

2.3. Protection of information of Website visitors

All your activity on the Website is protected by the Secure Socket Layer (SSL) cryptographic protocol, which ensures the establishment of a secure connection between the client and the server, ensuring the confidentiality of data exchange. The information received is securely stored in our database so that it can only be accessed in accordance with the rules specified in this Policy.

3. GENERAL PROVISIONS

3.1. Changes to our policy

If we decide to change this Policy, we will post such changes on this page. Changes to the Policy will only apply to information collected after the date the changes are posted. This policy was last revised on August 13, 2025.

3.2. Questions and feedback

We welcome your interest. Please send us any privacy or other inquiries to: support@hobuy.auction or by mail to: 4 Okipna Street , Building 4, Suite 188, Office 23, Kyiv , Ukraine , 02002.